Turn conversations into conversions.
Turn conversations into conversions.
Meet the leading e-commerce solution for F&B entrepreneurs selling on Instagram & WhatsApp
customers through premium messaging experiences and social media integrations.
Drive more revenue through messaging
Connect
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Drive customers to connect with you through online messaging apps.
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Advise
Help customers by answering their questions via messages.
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Sell
Give customers an easy way to purchase your products or book services.
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Learn
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Gather actionable and real feedback to improve your products and service.
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Grow
Empower your marketing with data and reach more customers directly.
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Find your use case
Acquire more, better, faster
· Intuitive and easy user experience
· Collect data: Name & number captured
· Customizable dynamic reply buttons
· Re-engage abandoned users later
Send relevant reminders and get more repeat orders
· Send a reminder to users who didn’t use their voucher
· Rich content available (pictures, videos)
Manage conversations at scale
· Unlimited agents to answer questions
· Connect to your CRM to know the profile of the users
· Set up Chatbot to answer basic questions
Suited to your business' messaging needs
Brands
Engage in meaningful direct communication with your audience, keeping your brand top-of-mind.
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Retail
Use ChatLab codes in your store to offer a unique shopping experience, and build relationships online.
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Services
Collect more qualified leads with personalized messages at every step of your customers' journey.
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Food businesses
Increase delivery orders, boost customer loyalty and grow with insights and analytics.
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Included for all ChatLab customers:
Social media & message ordering
Discount & voucher creation
Marketing launch package
Delivery partner integrations
Automated reactivation campaigns
Automated feedback
Online payment integrations
CRM, Data & Analytics
Automated loyalty program
