Turn conversations into conversions.

ChatLab is the leading c-Commerce solution bringing businesses closer to their customers through premium messaging experiences and social media integrations.

Turn conversations into conversions.

Meet the leading e-commerce solution for F&B entrepreneurs selling on Instagram & WhatsApp

ChatLab is the leading c-Commerce solution bringing businesses closer to their
customers through premium messaging experiences and social media integrations.

Find your use case

~42% conversion rate through messaging placements

Acquire more, better, faster

· Intuitive and easy user experience
· Collect data: Name & number captured
· Customizable dynamic reply buttons
· Re-engage abandoned users later

+24% retention rate though messaging

Send relevant reminders and get more repeat orders

· Send a reminder to users who didn’t use their voucher
· Rich content available (pictures, videos)

74% reduction in response time

Manage conversations at scale

· Unlimited agents to answer questions
· Connect to your CRM to know the profile of the users
· Set up Chatbot to answer basic questions

Included for all ChatLab customers:

Social media & message ordering

Discount & voucher creation

Marketing launch package

Delivery partner integrations

Automated reactivation campaigns

Automated feedback

Online payment integrations

CRM, Data & Analytics

Automated loyalty program

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ChatFood